Essential Care Plus ships your orders to most countries in the world mainly by DHL Express.
Essential Care Plus is not responsible for sea shipments that may be affected by customs, natural events, air and ground transportation strikes or delays, nor for any additional fees, customs or return charges once the package has been sent to the customer.
We are NOT responsible if the package is not delivered within the guaranteed shipping time. Carriers are sometimes late and Essential Care Plus will not be responsible for late delivery and we will not issue refunds.
Please contact the carrier directly to resolve any delivery issues. Once Essential Care Plus has released your package to the carriers, it is your responsibility to contact the carriers to resolve any delivery issues.
If you order products on our site, they may be subject to import duties and taxes that are levied when the delivery reaches the specified destination. You will be responsible for paying these import duties and taxes. Please note that we have no control over these charges and cannot predict the amount. Please contact your local customs office for more information before placing your order.