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Refund Policy

Updated on 06/13/2024

 

This refund policy is valid for the countries: United States of America (USA)

Sometimes your items may be lost, you may receive the wrong item, or your items may be damaged during shipping. If this happens, we will send you a replacement free of charge. Simply contact our support team.

You can return your ordered items within 30 days of reception and we will send you a full refund by the same payment method used for the payment of your order.

 

*When customers can expect a refund

The time it takes to receive your refund depends on the method of payment you used to place your order (the time is counted from the day your refund is confirmed).

  • Credit Card (Visa, Mastercard, AMEX, Discover) : 3 to 7 business days
  • Debit Card (Visa, Mastercard, AMEX, Discover) : 3 to 7 business days
  • Apple Pay : 3 to 7 business days
  • Google Pay : 3 to 7 business days
  • Microsoft Pay : 3 to 7 business days
  • Bank Transfer : 5 to 10 business days
  • International Bank Transfer (with SWIFT CODE) : 5 to 10 business days
 
 
 ESSENTIAL CARE PLUS

 contact@essentialcareplus.com
 +1 505-523-1510

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