Last updated: 2026-07-30 · Operated by: Essential Care Plus LLC, Albuquerque, New Mexico, USA · Contact: contact@essentialcareplus.com

By accessing or placing an order on essentialcareplus.com you agree to these terms. Read them carefully. They apply to all customers, whether you place a single retail order through our catalog or a bulk order through our wholesale program.

1. The agreement

Essential Care Plus LLC (“we”, “us”, “our”) sells the products listed on this site to retail and wholesale customers. Placing an order is your offer to buy; our acceptance happens when the order is confirmed and shipped. Until shipment, we may decline or cancel any order at our discretion (e.g. pricing error, inventory shortage, fraud signal).

2. Eligibility

You must be at least 18 years old to place an order, or have a parent or guardian’s consent. Wholesale buyers must be a registered business. US buyers claiming sales-tax exemption must supply a valid resale certificate before ordering.

3. Pricing & payment

• Prices are listed in US dollars (USD) and exclude shipping, customs duties and applicable taxes.
• The minimum wholesale order is 5 kg per ingredient. There is no upper limit.
• Payment is due at checkout for retail orders, and before dispatch against a proforma invoice for wholesale orders.
• We do not offer standing credit terms as an entitlement. Deferred payment may be agreed case by case, in writing, for accounts with a documented order history. Where deferred terms have been agreed in writing, overdue invoices accrue 1.5% monthly interest and may end the arrangement.
• If a price is wrong on the site, we will contact you before shipping; you can confirm the corrected price or cancel.
• Full payment terms and accepted methods are detailed in our payment policy.

4. Shipping & returns

See our shipping policy and return policy. Both are incorporated into these terms by reference. Customs duties and import taxes are the buyer’s responsibility.

5. Product information

We describe products honestly and back claims with per-batch lab tests where relevant. Plant-based ingredients vary naturally batch to batch, colour, smell, and texture descriptions are typical, not absolute. Statements about traditional uses are cultural reference, not medical advice. We do not make medical claims; nothing on this site is intended to diagnose, treat, cure, or prevent any disease.

We hold no organic certification and do not describe any product as certified organic. See our certification status page for the position on each ingredient.

6. Wholesale terms

• Wholesale resale is permitted only through retail (consumer-facing) channels; you may not resell to other wholesalers without written permission.
• Private-label runs are non-returnable once production has begun.
• You agree to keep CoAs on file as required by your local food or cosmetic regulations.
• You may not relabel a product to claim a different origin than the cooperative we name on the bag, and you may not describe our ingredients as certified organic.

7. Intellectual property

The site content (text, photography, illustrations, code) is owned by Essential Care Plus LLC or licensed to us. You may share short excerpts with attribution and a link, but you may not republish whole pages, scrape pricing, or use our brand or photography in a way that suggests endorsement without permission. Cooperative names and place names are factual, not proprietary.

8. Acceptable use

Do not attempt to disrupt the site, scrape it at scale, attempt to bypass authentication, or place fraudulent orders. We reserve the right to block accounts and IP ranges that do.

9. Disclaimer & limitation of liability

Products are sold “as is” with no warranty beyond what US law requires for the category (food, cosmetics, agricultural commodity). Our maximum liability for any order is the amount you paid for that order. We are not liable for indirect or consequential damages.

10. Governing law

These terms are governed by the laws of the State of New Mexico, USA. Any dispute must be brought in the state or federal courts of Bernalillo County, New Mexico.

11. Privacy

How we collect, use, and protect your personal data is governed by our privacy policy and cookie policy, both incorporated into these terms by reference.

12. Changes

If we update these terms, the “Last updated” date at the top will change. Continued use of the site after changes is acceptance of the new terms.

13. Contact

Questions about these terms? Email contact@essentialcareplus.com or write to: Essential Care Plus LLC, 8206 Louisiana Blvd NE, Ste A #1267, Albuquerque, NM 87113, USA. To learn about who we are and the cooperative-direct sourcing model behind every order, read our story.