Customer service Monday to Friday, 9 am to 5 pm US Eastern Time. Wholesale inquiries routed separately for speed.
Customer service
Email: contact@essentialcareplus.com
Phone (US): +1 (505) 509-0235
Hours: Mon to Fri, 9 am to 5 pm Eastern Time (6 am to 2 pm Pacific, 8 am to 4 pm Central)
Typical response: within 24 hours on business days.
Our team works from West Africa, so these hours are set to cover the US business day rather than our own. Messages sent outside this window are answered the next business morning, US time.
Before you message, check our FAQ. Odds are we answered it already.
Wholesale & partnerships
Email: contact@essentialcareplus.com
Response within 24 hours on business days.
For formal pricing and bulk requests, please use our wholesale quote form rather than email; it captures the details we need to respond with a precise quote.
Our offices
US administrative office
Essential Care Plus LLC
8206 Louisiana Blvd NE, Ste A #1267
Albuquerque, NM 87113
United States
Operations & sourcing hub
Essential Care Plus
Cotonou, Benin
Essential Care Plus LLC is registered as a US limited liability company in the State of New Mexico to support our American customers with US-based customer service and banking. All sourcing, processing, and shipping operations are based in West Africa, with our operations hub in Cotonou, Benin.
Company registration number: 6912060 (State of New Mexico, United States)
Check your order
Use our order status form (order number + email) in the footer or log into My Account.
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